Case Notes

I've just been listening to a very interesting 'Case Notes' on the radio, if you missed it you can 'listen again' at http://www.bbc.co.uk/

In the program Dr Mark Porter explores how to improve communication between the medical profession and patients.

"There are always times when a diagnosis is bad news or a treatment has failed. Some doctors have an excellent bedside manner and can talk about the worst with compassion, but there are many who don't naturally have that skill."